Shipping policy
1. Shipping Methods: Standard free shipping typically takes [7-15] business days for delivery.
2. Processing Time: Orders are typically processed and shipped within [2] business days from the date of purchase. During peak seasons or holidays, processing times may be slightly longer, but we strive to fulfill orders as quickly as possible.
3. Shipping Rates: Shipping rates are calculated based on the weight and dimensions of the package, as well as the selected shipping method. You can view the shipping costs during the checkout process before finalizing your order.
4. International Shipping: We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. Please note that international shipping times may vary depending on the destination and customs clearance procedures.
5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order by entering the tracking number on our website or the carrier's website.
6. Shipping Restrictions: Certain products may be subject to shipping restrictions due to their size, weight, or contents. Please review product descriptions carefully for any shipping restrictions before placing your order.
7. Address Accuracy: It is the customer's responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses.
8. Shipping Delays: While we strive to deliver your order within the estimated timeframe, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or peak holiday seasons. We appreciate your patience and understanding in such situations.
9. Contact Us: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We're here to assist you with any inquiries and ensure that your shopping experience is smooth and hassle-free.